If you put plans together
Your client asks. We source it. You sell it.
Even the things that only live in someone's phone. And it reaches you ready to sell: a firm price, confirmed places, an invoice in your name.
What you can sell
Your catalog covers one of the six ways an experience exists.
Connecting the first one costs an integration, which is why everybody has it. The other five cost a conversation, which is why almost nobody does. They are the ones you get asked for when the plan goes off script.
has it doesn't in this order: digitized · defined product · calendar
The size of the gap
This isn't a corner of the market. It's two thirds of it.
The work
Finding it isn't the hard part. Getting it is.
Between your client asking and you confirming anything there are eight steps. A catalog covers one. An aggregator, two. A payment gateway, the last one. <b>You take the other five</b>, every time.
| The step | Today, you | With Duxenia |
|---|---|---|
| Knowing it existsAwareness | What you don't know about, you don't offer. The sale that never happened leaves no trace. | Us. Supply we have already sourced and know, in a system or not. |
| Finding who runs itDiscovery | Search, sift, discard. An afternoon for every unusual request. | Us. With our own contacts where there is no catalog. |
| Knowing whether they're any goodPrior trust | Reviews written by a different audience, or nothing at all. You find out after you've sold it. | Us. What we know about how they answer and how they book. |
| Reaching themAccess | Phone, WhatsApp or email, on their hours and in their language. | Us. Through the channel the provider already uses. |
| Pinning down product and termsDefinition | One email after another until there is something you can actually offer. | Us. It reaches you settled, with the terms written down. |
| Trusting the quoteRisk | You sign it. If it goes wrong, it's your brand answering to your client. | We confirm with the provider before you sell it. |
| Running the bookingOperations | Confirm, amend, chase, remind. Your work, every time. | Us. And the paperwork reaches you ready for the client. |
| Paying, invoicing, reconcilingAdministration | A new provider means an account, a payment, an invoice and a reconciliation. | Half of it. We pay the provider and invoice you. The VAT and the reconciliation of your own books stay yours. |
DMCs and inbound operators solve this, and solve it well, in their own territory with their own people. What doesn't pay to do by hand is the one-off activity, the destination outside their network and the small request. That's where we come in, for them too.
The protocol
You ask the way you always do. We carry the rest.
The provider's product stays theirs and is confirmed through their channel. What doesn't change is the flow, or the statuses —including the ones you won't like.
- 01 Request Tell us what, when, how many and who for. In plain words. Received
- 02 Options We ask several providers at once. They come back with terms and a price. Waiting on provider
- 03 Selection You pick, or ask for another. If one can't, another can: the booking never rests on a single provider. No availability
- 04 Confirmation We confirm with the provider before you confirm to your client. Confirmed
- 05 Payment and paperwork Payment, voucher and an invoice in your name. What your client receives carries your brand. Documented
“Waiting on provider” and “no availability” are real statuses in the flow and you will see them. We would rather you saw them here than on the day of the group.
Who it's for
Everyone here buys for someone else. What changes is what that someone asks for.
The work is the same. What changes is the way in, and the terms. Each case has its own page.
Organizers · they build their client's plan
Channels · their user organizes inside their product
Try us with the request you least want to deal with.
The one you've been dodging for two days. We'll come back with options, a price and the terms in writing, and you decide after. No account, no contract, no volume commitment.