DUENIA

Channel · Platforms and loyalty programs

Add experiences to your product without building the operation.

Your user organizes inside your product. What they're missing isn't a catalog: it's someone to handle what the catalog doesn't cover.

We work behind you. Your client never sees us.

Today

What happens now

A connected catalog covers part of it What sits in a system is already connected by everyone. What doesn't leaves your user stranded.
Your user asks and you say no Or worse: you send them outside your product, and that's where your side of the purchase ends.
Running this is a department, not an integration Providers, terms, confirmations, payments and invoices. None of that is your business.
33 % of experience bookings were made online in 2025, against 64 % for travel overall. That gap is what your catalog doesn't cover. Arival and Phocuswright, market sizing, Feb 2026

With Duxenia

What changes

What's connected and what isn't Not only what already has an API. Also what lives in a conversation.
Start without building anything A link, a form or a WhatsApp number. White label after that. Integration last.
You stay in front. We don't appear at all Your user, your brand, your revenue. We're the operation, not the storefront.

The terms

What stays yours

Your revenue You set the price your user sees. Our terms sit behind it.
Your user We don't write to them or sell them anything of our own. We're not acquiring them.
Nothing to build to start The first version doesn't touch your roadmap. Integration comes when it pays to.

The flow is always the same —request, options, selection, confirmation, payment and paperwork— and so are the statuses: you will see “waiting on provider” and “no availability”, because they are real. See the whole protocol.

Getting started

Through the channels you already use

In stages, and the first one takes no code. When volume justifies it, we integrate.

We handle the booking and the payment. We don't answer for the service. The provider is the one delivering the experience. We don't refund what they don't refund, and their cancellation terms are visible before you book.

Tell us what your user asks for that you can't give them today.