DUENIA

Organizer · Hotels

Get paid for what you recommend for free today.

The question always lands in the same place, with the same person, who is already doing three other things.

We work behind you. Your client never sees us.

Today

What happens now

The front desk can't be a travel agency It hasn't the time, it hasn't the network, and it shouldn't have to answer for what it recommends.
You recommend from memory, with no backup The same four places every time, and when they're full there's no plan B.
Recommending earns you nothing You send business to third parties for free, and if it goes wrong the complaint comes back to your desk.
33 % of experience bookings were made online in 2025, against 64 % for travel overall. The other two thirds are asked for in person — many of them at your desk. Arival and Phocuswright, market sizing, Feb 2026

With Duxenia

What changes

An answer instead of a list Your guest asks, and what comes back is specific, priced and confirmed — not five links.
Cover for when the usual places are full High season, holidays and groups: when the same four names have no space left.
Income from what you give away today What you already recommend, with an agreed split, and without the guest paying more.

The terms

What stays yours

Your split An agreed split or a net rate. The guest doesn't pay more for booking through you.
Repeat business It works the same next time. Our reliability is your reputation, so we measure ours.
Your brand What the guest receives has your hotel on it.

The flow is always the same —request, options, selection, confirmation, payment and paperwork— and so are the statuses: you will see “waiting on provider” and “no availability”, because they are real. See the whole protocol.

Getting started

Through the channels you already use

A link or a WhatsApp number your front desk can use with no training. If you run a digital concierge or a PMS, we can integrate later.

We handle the booking and the payment. We don't answer for the service. The provider is the one delivering the experience. We don't refund what they don't refund, and their cancellation terms are visible before you book.

Try us on the three requests you get most often.