DUENIA

Organizer · Travel agencies

Stop losing sales because you can't find it.

With your margin and your invoice. What today is an afternoon of phone calls, or a no.

We work behind you. Your client never sees us.

Today

What happens now

If it isn't connected, you don't offer it Your aggregator gives you the usual. For anything else there's no listing, no rate and nobody to call.
One unusual request eats the afternoon Search, sift, call, wait. And sometimes, after all that, it doesn't come off.
If it goes wrong, you're the one answering You put your name in front of a provider you had never dealt with.
6–9 days is how long a request takes when it goes to three providers one after another, at the response time the trade considers acceptable. Your client waits through all of it. Estimate based on 48–72 h per provider to quote · trade B2B standard, 2026

With Duxenia

What changes

All of the supply, including what sits in no system What has an API and what has a person on the phone. Not just what is already connected.
It reaches you settled, not raw Options with the terms written down and a price, ready to drop into your proposal.
All the way to the booking, with your brand in front We confirm, collect and document. Your client sees you.

The terms

What stays yours

Your margin Net agency rate, or your own markup on the retail price. It doesn't stack on top of ours.
Your invoice The invoice is in your name: we invoice you, never your client. We pay the provider.
Your client We don't write to them, we don't sell to them and we don't come back for them. They're yours.

The flow is always the same —request, options, selection, confirmation, payment and paperwork— and so are the statuses: you will see “waiting on provider” and “no availability”, because they are real. See the whole protocol.

Getting started

Through the channels you already use

Email, WhatsApp or phone. No account to open, nothing to build, and nothing to change about how you work. If you later want something more integrated, we'll talk.

We handle the booking and the payment. We don't answer for the service. The provider is the one delivering the experience. We don't refund what they don't refund, and their cancellation terms are visible before you book.

Send us the next request you don't know where to start with.